Care & Coverage

Welcome to your Loveweld Support Center — your home for care, coverage, repairs, and anything you need along the way.

We’re here to keep your piece as lasting as the moment it represents.

Customer Promise


At Loveweld, we’re committed to creating a meaningful experience rooted in celebration, connection, and craftsmanship. Our permanent jewelry services are designed to feel special, intentional, and welcoming for everyone who walks through our doors.

We believe the best experiences are built on mutual care and respect between our clients and our team. To ensure a positive environment for all guests, we reserve the right to decline service in situations where that standard isn’t upheld.

We take great pride in our professionalism, safety practices, and the experience we provide — and we’re grateful to share that commitment with you.

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Insurance

Loveweld pieces carry meaning. Jewelry insurance offers peace of mind, allowing you to replace what’s lost and keep the story going.

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Buy-back

The Renewal Program

Refresh your jewelry story—trade in an eligible piece and apply credit toward your next Loveweld.

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Warranty

Our warranty offers ongoing care and support for your Loveweld piece, so you can enjoy it with peace of mind.

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Jewelry Care

Wear it daily. Care for it simply. Love it for years.

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Still have questions?

We’re here for you. Visit our FAQ or reach out to customer care.