Returns & Exchanges
Warranty
Please see the return guidelines listed below to see if purchased items are eligible for a return. We offer free 14-day returns for all customers. Shipping fees are non-
refundable, and return shipping fees are deducted from the refund amount. The return window starts from the day the shipment is delivered or picked up.
To qualify for a return:
- Must be a traditional clasped jewelry style. Forever-bound permanent jewelry styles are final sale
- Items must be in their original condition without signs of wear or damage
- Items returned by mail must be in all original packaging (tags, box, and pouch included)
- No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set
- Forever bound studio styles, please see our warranty for these pieces.
- Gift cards
To start a return, please contact us a hello@loveweld.com. Return shipping cost will be deducted out of the refund amount.
Loveweld Exchange Policy
We offer 14-day exchanges for all customers at all our Loveweld studios. This does not include our forever bound jewelry styles. Please have your order confirmation email, order card, or gift receipt ready.
To qualify for an exchange:
- Items must be a traditional jewelry style, our forever bound styles purchased in the studio are final sale
- Items must be in their original condition without signs of wear or damage
- Items returned by mail must be in all original packaging (tags, box, and pouch included)
- No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set
All below items are non-eligible for exchange:
- Forever-bound studio styles, please see our 60-day warranty for these pieces.
- Gift cards